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Publication Cover
Letter

Government response to Healthy Start digital food scheme delays

The Department of Health and Social care has responded to criticism it has let down low-income as a result of delays in digitalising the Healthy Start digital food scheme. The process began in October 2021 and families reported multiple problems with applying for the cards, using them and trying to access the helpline. Frontline public health teams, food organisations and child health clinicians also warned this meant many more families would lose out on a benefit they were entitled to.

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